1. Introduction
iLevvy Pte. Ltd. (“iLevvy”, “we”, “us”, or “our”) operates an AI powered corporate tax preparation and advisory platform, including iFile and iAdvise (the “Platform”).
We are committed to protecting personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”).
This Privacy Policy explains how we collect, use, disclose, process, retain, and protect personal data in connection with our Platform.
2. Scope of Policy
This Policy applies to:
Users of the Platform
Clients whose data is processed through the Platform
Individuals whose personal data is contained in documents uploaded by users
3. Personal Data We Collect
“Personal Data” refers to data that can identify an individual, whether true or not.
We may collect the following categories of personal data:
A. Account and Contact Information
Name
Business name
Business Unique Entity Number (UEN)
Contact person’s name
Email address
Contact phone number
Job title
B. Financial and Tax Related Information
Personal data contained within financial statements
Names and contact details within uploaded documents
Tax identification information
C. Technical and Usage Information
IP address
Device and browser information
Login records
Platform usage activity
Cookies and analytics data
We collect personal data directly from users or indirectly through documents uploaded to the Platform.
4. Purpose of Collection, Use and Disclosure
We collect, use, and disclose personal data only for the purposes of providing services of the Platform and client services.
These purposes include:
Providing and operating the Platform
Preparing corporate tax computations
Enabling submission to the Inland Revenue Authority of Singapore (IRAS)
Providing AI assisted advisory functions
Responding to support enquiries
Maintaining system security and integrity
Complying with legal and regulatory obligations
We do not use personal data for unrelated purposes without obtaining consent where required under the PDPA.
5. AI Processing
The Platform uses artificial intelligence technologies to:
Analyse uploaded financial documents
Structure data for tax computation
Provide contextual tax advisory assistance
Generate structured communications
Aggregate data to provide services and features of the Platform
AI processing is conducted to support professional workflows.
We do not use client specific confidential financial documents to train publicly accessible AI systems.
Where system improvements are made, they are based on anonymised or aggregated data wherever reasonably possible.
6. Consent
By using the Platform and submitting personal data, users consent to the collection, use, and disclosure of personal data for the purposes stated in this Policy.
Users are responsible for ensuring that they have obtained necessary consent from individuals and companies whose data is uploaded onto the Platform.
7. Disclosure of Personal Data
We may disclose personal data to:
The Inland Revenue Authority of Singapore (IRAS) for filing purposes
Hosting and cloud infrastructure providers
Technology service providers supporting the Platform
Professional advisers
Regulatory authorities where required by law
All third party service providers are contractually required to implement reasonable data protection safeguards.
8. Data Retention and Deletion
We retain uploaded and processed data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Backup systems, where applicable, follow secure retention cycles and are not used for operational processing.
We do not retain client financial documents for unrelated purposes.
9. Protection of Personal Data
We implement reasonable security arrangements to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, or disposal.
Such measures may include:
Encryption of data in transit and at rest
Access controls and authentication
Role based permissions
Secure hosting infrastructure
Monitoring and logging of system activity
While no method of transmission or storage is completely secure, we take reasonable steps to safeguard personal data.
10. Accuracy
We take reasonable steps to ensure that personal data used by us is accurate and complete, particularly where such data is likely to be used to make decisions or disclosed to third parties.
Users are responsible for ensuring that information uploaded into the Platform is accurate and up to date.
11. Access and Correction
Under the PDPA, individuals may request:
Access to personal data we hold about them
Correction of inaccurate or incomplete personal data
Requests may be submitted to our Data Protection Officer using the contact details below.
We may charge a reasonable administrative fee for such requests.
12. Cross Border Transfers
Where data is transferred outside Singapore, we will ensure that the receiving party provides a standard of protection comparable to that required under the PDPA.
This may include contractual safeguards or reliance on legally permitted transfer mechanisms.
13. Cookies and Analytics
We may use cookies and analytics technologies to:
Improve user experience
Monitor system performance
Analyse usage trends
Users may adjust browser settings to manage cookies, although some functionality may be affected.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will be published on our website with the updated effective date.
15. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:
Data Protection Officer
Email: dpo@ilevvy.com
